Delivery

Delivery Costs

€10 flat rate per order and free delivery over €300 net (excluding vat).

Delivery Times

We use GLS couriers and you will receive your order in 24-48 hours when ordered by midday.

Delivery times are calculated in working days – i.e. Monday to Friday inclusive (working days does not include weekends or National Bank Holidays).

Goods delivered by courier should arrive between 9am and 4pm, Monday to Friday. All deliveries must be signed for. If you are out when the courier arrives the Courier will leave a card with the contact number for you to call to arrange a suitable time for re-delivery or for you to collect the goods from the local depot.

In case of Bank Holidays please allow an extra 2 working days.

Delivery Address

Goods can be delivered either to your home address or an alternative address.

If paying by credit or debit card we recommend that goods are delivered to the address associated with the card.

If you request delivery to an alternative address this can raise security issues and verification in these circumstances may delay your order.

IMPORTANT

We do everything we can to meet the delivery time specified in this policy, however occasionally delivery times may be affected by factors beyond our control and cannot be guaranteed.

We will inform you if we become aware of an unexpected delay.

All shipments are governed by the Terms and Conditions of delivery as stated by each individual carrier. Owatrol Ireland will not accept claims for liability or loss against late delivery of any goods.